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Voyager Pro goes on "mute" on call answer

Hi,

We working on integration between our telephony application and Spoke SDK. The goal is to be able to answer and disconnect calls with buttons on a headset.

We noticed that pressing "Talk" button on Voyager Pro to answer incoming call creates two events - first is call notification that is successfully processed by our application and second is "mute" request. As a result call get's answered and goes into "mute" immediately.

Is there a way to disable that second event? Can that be done through some settings?

 

Thank you,

Albert.


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