Some use cases around device management
Hi - I'm new to Plantronics Dev Zone - and recently working on some SIP-based Agent Desktop/EndPoint project. Before getting started with Plantronics SDK - I have a few queries - if anyone can confirm...
View ArticleAppleScript?
I understand that the SDK is only available on Windows. Is there a way to script Spokes to tell it that it is in a call (for unsupported softphones) or not? Using AppleScript?
View ArticleProblems with Spokes Runtime Redistributable
Hi, I am having some problem when I try to connect (SpokesWrapper.connect) with the Runtime redistributable installed, I get following exception: A first chance exception of type...
View ArticleHow to use the .Net API in a single instance application
I want to integrate Plantronics headset support in our client application. This is a single instance application (behind the scenes it makes use of remoting!) and also has own remoting support. I can't...
View ArticleSavi 440
With the latest update my USB quit. I followed the instructions to unplug both the USB and the charger and when I plugged them back in, the USB wouldn't work at all. I tried removing it and waiting...
View ArticleDo we have to keep calling SuppressDialtone(true)?
Hi, From the sample, SpokesSDKComSample, I have a question.In the sample, whenever any headset button is pressed, a global function, KeepDialToneSuppressed(true), is called, and inside the global...
View ArticleUsing Button events
Hi, I've been using the button XEvents on the Legend with an Android application (voip based push to talk). The goal is to trigger events in the application when the user presses the Hook button...
View ArticleInitiating a call with the Talk button
Hi,A requirement for our softphone is: When pressing the Talk button when the softphone is Idle, the softphone should initiate a call or play the dial tone if no number is selected.I first thought that...
View ArticleInstallation problem in a standard user account
Hi, We have a problem with the installation of Spokes_RT.msi in a particular situation.The problem occurs when our installer program (made with NSIS) executes Spokes_RT.msi in a standard user account...
View ArticlePlantronicsURE Error
I have a user constantly getting this error from their plantronics softphone.
View ArticleSpokes Rest API Services on HTTPS
I am running Spokes Rest API service on my local computer. Everything is working fine. Is is possible to change the service to run on https, instead of http? ThanksLes
View ArticlePlantronicsURE error message box - "Collection was modified; enumeration...
I have a number of customers that have been using our application for years integrated with the Plantronics Spokes SDK 2.7.1. Recently, at least three sites have started getting popup errors. The error...
View ArticleDisable the answer on push "talk"
Sorry for my bad English.I need to write a module for a software phone using Device Manager.I push button "talk", the headset changes the state to "talk", but I have no incoming calls. What am I doing...
View ArticleSavi 700 series EHS port
Hi, Does anyone know the pinout, voltages, and behaviour of the 700 series EHS port? From the various photos on the accessories tab on the product page (Plantronics | Savi 700 Series ) the connector...
View ArticleVoyager Pro goes on "mute" on call answer
Hi,We working on integration between our telephony application and Spoke SDK. The goal is to be able to answer and disconnect calls with buttons on a headset.We noticed that pressing "Talk" button on...
View ArticleUsing plantronics service on a remote server
Hi, is it possible to run the plantronics service remotely on a different server rather than on local machine so that in case of web application this single service can gather the events from different...
View Articledevice info result is incomplete
Hi, I'm using emulator and in the result REST call for device info http://127.0.0.1:32001/Spokes/DeviceServices/8e68ef7293ed6b67d7145caad3b1642d/Info, this is the result I'm getting -...
View ArticleDo we have to keep calling SuppressDialtone(true)?
Hi, From the sample, SpokesSDKComSample, I have a question.In the sample, whenever any headset button is pressed, a global function, KeepDialToneSuppressed(true), is called, and inside the global...
View ArticleAudio to Earpiece
Hi, At my company we've implemented a digital UHF radio system that ties into third party software, this software will allow us to use a push to talk feature with a microphone so we can talk to other...
View ArticleSpokes_RT installer and REST service port
Hi, we have a port conflict between PlantronicsURE and another application (both using TCP port 32001), so we are looking for a solution that installs Spokes Run-Time using a different port than...
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