IMobilePresenceEvents in Spokes 2.8?
I am trying to set up basic connection to gather mobile caller ID when the mobile phone is ringing. I installed the Spokes 2.8 SDK and tried following instructions in the blog post...
View ArticlePure Managed Spokes SDK for Windows?
I'm attempting to use the Spokes SDK as part of a Windows 8 application, and my team is running into many issues with trying to package the COM Interop libraries for use in a packaged Windows 8...
View ArticleTurning off mute on/off feedback tones in C310 ?
Hi, Some users are complaining of the mute on/off feedback tones of the C310. Browsing plantronics.device.common.tlh I could found virtual HRESULT __stdcall put_MuteToneVolume (/*[in]*/ enum...
View ArticleLegend UC: How talk in a call and play ringtone at same time?
Hi, We are integrating the Voyager Legend UC to our communication software and noticed that (unlike for example the Blackwire C310) i cannot have the audio of a call and play the headset ringtone at...
View ArticleSoftphone incoming call contact....
Scenario: Softphone - In the integration with Spokes, the softphone makes call to m_spokes.IncomingCall(callid, contact) Other app - OnCall gets raised with callid, but where/how can I get contact? Thanks
View ArticleCOM Users - Exception 80080005 (CO_E_SERVER_EXEC_FAILURE)
Hi there. If you're developing for Spokes using the COM service through C++ you may encounter the CO_E_SERVER_EXEC_FAILURE exception. This is caused by the way security works with COM processes. The...
View ArticleDistributing Spokes Wrapper...
All: Which files should be included when creating an install package that uses the Spokes Wrapper?
View ArticleHow to Mute headset controlled by other program?
Hi Headset is a Voyager Legend UC I am trying to Mute a headset when the user is not wearing the headset, and when the user is again wearing the headset is it unmuted without user interaction.But it...
View ArticleCode to disable Mute On/Mute Off Voice prompt using SDK API for Voyager pro
IDeviceSettings ds = m_device.HostCommand as IDeviceSettings;// disable tones:ds.MuteToneVolume = VolumeLevel.Off;// enable tones:ds.MuteToneVolume = VolumeLevel.Low;where m_device is an object to IDevice
View ArticleSavi 700 series EHS port
Hi, Does anyone know the pinout, voltages, and behaviour of the 700 series EHS port? From the various photos on the accessories tab on the product page (Plantronics | Savi 700 Series ) the connector...
View ArticleHow to use the .Net API in a single instance application
I want to integrate Plantronics headset support in our client application. This is a single instance application (behind the scenes it makes use of remoting!) and also has own remoting support. I can't...
View ArticleInstallation problem in a standard user account
Hi, We have a problem with the installation of Spokes_RT.msi in a particular situation.The problem occurs when our installer program (made with NSIS) executes Spokes_RT.msi in a standard user account...
View ArticleIssue when station is started...
I am having an issue when the station is turned on, where the SpokesWrapper returns the following trace: 2/22/2014 12:49:57 PM IsSpokesComSessionManagerClassRegistered: About to look see if Spokes...
View ArticleTurning off mute on/off feedback tones in C310 ?
Hi, Some users are complaining of the mute on/off feedback tones of the C310. Browsing plantronics.device.common.tlh I could found virtual HRESULT __stdcall put_MuteToneVolume (/*[in]*/ enum...
View ArticleCOM Initialization for Spokes
Hi, I am integrating Plantronics headset into a Windows application that uses WPF (Windows Presentation Foundation).WPF initializes internally COM in the STA threading model. On the other hand all...
View ArticleLegend UC: How talk in a call and play ringtone at same time?
Hi, We are integrating the Voyager Legend UC to our communication software and noticed that (unlike for example the Blackwire C310) i cannot have the audio of a call and play the headset ringtone at...
View ArticleHow can I change default audio device of windows 7 to Plantronics device on...
Hi, I need to change the default audio device in windows 7 to Plantronics device whenever user plugged in a Plantronics device. I have researched it enough on net and knew that Windows Vista and later...
View ArticleCalisto P240 questions
First of all, sorry for my English. I'm Windows softphone application developer. The softphone works with numerous USB phones. Calisto P210M was very good USB phone because of it's hardware quality. It...
View ArticleDeviceStateChanged event with value DeviceState_RemovePending on removing...
Hi, all. I'm experiencing strange effect with ISessionCOMManagerEvents::DeviceStateChanged event.Each time I remove BT300 from USB port of my PC I receive event with value DeviceState_RemovePending...
View Articlehow to make my c620 headset auto-answer an incoming call.
Please help me in this... how can i make my heaset auto-answer an incoming call. I am using avaya one-x communicator 6.1. sp9 version.
View Article