newbie question
Hi I am looking to utilize the Audio 648 or the Blackwire C210 product in a project of mine. Bohemia interactive makes a product called virtual battlespace 2 its a FPS. We use this tool to train...
View ArticleBug tracking and patch follow-up
I've reported a Bug in February http://developer.plantronics.com/thread/1423Is there any way to get a bug number or reference in order to track it and be alerted when a resolution is available?
View ArticleSPOKES doesn't support Avaya One-X Attendant (remote answering and ring...
Hi Team, As per Supported Products web page (http://www.plantronics.com/uk/support/software-downloads/business-windows.jsp) this Avaya product is not supported.Product details: Avaya Support - Products...
View ArticleLegend UC: How talk in a call and play ringtone at same time?
Hi, We are integrating the Voyager Legend UC to our communication software and noticed that (unlike for example the Blackwire C310) i cannot have the audio of a call and play the headset ringtone at...
View ArticlePlantronicsURE Error
I have a user constantly getting this error from their plantronics softphone.
View ArticleFailure of Talk Button of C310
Hi, I need to work with Plantronics Blackwire C310 in a Gigabyte tablet model. In this tablet after some time the talk button stops sending events. All I need to do is press Talk button a number of...
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Facing a problem with Savi 7xx and C++ COM Service
Hi All, We use Spokes SDK (2.7.14092.0) COM Service in order to get Savi 7XX events and manages its state from our C++ application running on Windows 7.When our application start-up, it creates a...
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How to realize the device (Calisto 800 Series) and the Demo...
Hi, I've read the "Known issue 18562,18877 - COM Service, manual edit of UserPreference.xml required to receive CallRequested events" .But I still have some questions. I do not know whatI...
View ArticleDistributing Spokes Wrapper...
All: Which files should be included when creating an install package that uses the Spokes Wrapper?
View ArticleAppleScript?
I understand that the SDK is only available on Windows. Is there a way to script Spokes to tell it that it is in a call (for unsupported softphones) or not? Using AppleScript?
View ArticleHow to install Plantronics on machine where user is not root user.
Hi I have created an msi to install Plantronics msm. I want to install this msi on user's system in silent mode. This msi works fine if user is root user but if it is not root user (user is admin but...
View ArticleHow to Mute headset controlled by other program?
Hi Headset is a Voyager Legend UC I am trying to Mute a headset when the user is not wearing the headset, and when the user is again wearing the headset is it unmuted without user interaction.But it...
View ArticleBad LED behaviour with C310 and SpokesSDKComSample
Hi all, I am experimenting with Blackwire C310 and the SpokesSDKComSample and there is some bad behaviour. To simulate a call pickup and release I go through the following steps: 1. I plug the C310 in...
View ArticleHandle Failed 'Call Cleared' event?
Hi Guys Making some good progress and I'm onto testing different call scenario's. One I am stuck on but perhaps it's more my approach that is wrong. If the user presses the button on the headset to...
View ArticleCode to disable Mute On/Mute Off Voice prompt using SDK API for Voyager pro
IDeviceSettings ds = m_device.HostCommand as IDeviceSettings;// disable tones:ds.MuteToneVolume = VolumeLevel.Off;// enable tones:ds.MuteToneVolume = VolumeLevel.Low;where m_device is an object to IDevice
View ArticleVoyager Pro goes on "mute" on call answer
Hi,We working on integration between our telephony application and Spoke SDK. The goal is to be able to answer and disconnect calls with buttons on a headset.We noticed that pressing "Talk" button on...
View ArticleInstallation problem in a standard user account
Hi, We have a problem with the installation of Spokes_RT.msi in a particular situation.The problem occurs when our installer program (made with NSIS) executes Spokes_RT.msi in a standard user account...
View ArticleCOM API 0x800700a4 error - No More Threads
The following code: ::CoInitialize(NULL); HRESULT hr = S_OK; if (SUCCEEDED(hr = ::CoCreateInstance(CLSID_SessionComManager, NULL,CLSCTX_LOCAL_SERVER, IID_ISessionCOMManager, (LPVOID*)&sessMgr...
View ArticlePlantronicsURE Error
I have a user constantly getting this error from their plantronics softphone.
View ArticlePlantronics API support for Mac OS
Hello, From what I understand, there is no working solution (except using PC emulation) for utilizing Spokes Javascript API on Mac OS.Am i right ? and if so, is there a plan from Plantronics to...
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