REST service provides no state information about the headset
I am attempting to use the REST service with the JavaScript API to access and process data from the headset on a webpage. I am however running into a number of issues: The REST service only detects...
View ArticlePlantronicsURE Error
I have a user constantly getting this error from their plantronics softphone.
View ArticleBug tracking and patch follow-up
I've reported a Bug in February http://developer.plantronics.com/thread/1423Is there any way to get a bug number or reference in order to track it and be alerted when a resolution is available?
View ArticleFailure of Talk Button of C310
Hi, I need to work with Plantronics Blackwire C310 in a Gigabyte tablet model. In this tablet after some time the talk button stops sending events. All I need to do is press Talk button a number of...
View ArticleSmall runtime containing Plantronics.Device.Common.dll library
Hi, I'm developing an application that has to capture events from SAVI 7xx headphones.The application is written in C # for Windows (Visual Studio 2008, .NET 3.5).I use DeviceManager class from the...
View ArticleInstall questions
1) after an install of the Spokes software (downloaded from Plantronics | Support | Downloads & Apps | Plantronics) I notice there are two PURE.xml files installed (see command-prompt output...
View ArticleHandle Failed 'Call Cleared' event?
Hi Guys Making some good progress and I'm onto testing different call scenario's. One I am stuck on but perhaps it's more my approach that is wrong. If the user presses the button on the headset to...
View Articlenewbie question
Hi I am looking to utilize the Audio 648 or the Blackwire C210 product in a project of mine. Bohemia interactive makes a product called virtual battlespace 2 its a FPS. We use this tool to train...
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Facing a problem with Savi 7xx and C++ COM Service
Hi All, We use Spokes SDK (2.7.14092.0) COM Service in order to get Savi 7XX events and manages its state from our C++ application running on Windows 7.When our application start-up, it creates a...
View ArticleTurning off mute on/off feedback tones in C310 ?
Hi, Some users are complaining of the mute on/off feedback tones of the C310. Browsing plantronics.device.common.tlh I could found virtual HRESULT __stdcall put_MuteToneVolume (/*[in]*/ enum...
View ArticleCOM API 0x800700a4 error - No More Threads
The following code: ::CoInitialize(NULL); HRESULT hr = S_OK; if (SUCCEEDED(hr = ::CoCreateInstance(CLSID_SessionComManager, NULL,CLSCTX_LOCAL_SERVER, IID_ISessionCOMManager, (LPVOID*)&sessMgr...
View ArticleSPOKES doesn't support Avaya One-X Attendant (remote answering and ring...
Hi Team, As per Supported Products web page (http://www.plantronics.com/uk/support/software-downloads/business-windows.jsp) this Avaya product is not supported.Product details: Avaya Support - Products...
View ArticleDo we have to keep calling SuppressDialtone(true)?
Hi, From the sample, SpokesSDKComSample, I have a question.In the sample, whenever any headset button is pressed, a global function, KeepDialToneSuppressed(true), is called, and inside the global...
View ArticlePlantronics API support for Mac OS
Hello, From what I understand, there is no working solution (except using PC emulation) for utilizing Spokes Javascript API on Mac OS.Am i right ? and if so, is there a plan from Plantronics to...
View ArticleVoyager Pro goes on "mute" on call answer
Hi,We working on integration between our telephony application and Spoke SDK. The goal is to be able to answer and disconnect calls with buttons on a headset.We noticed that pressing "Talk" button on...
View ArticleLegend UC: How talk in a call and play ringtone at same time?
Hi, We are integrating the Voyager Legend UC to our communication software and noticed that (unlike for example the Blackwire C310) i cannot have the audio of a call and play the headset ringtone at...
View ArticleHandle Failed 'Call Cleared' event?
Hi Guys Making some good progress and I'm onto testing different call scenario's. One I am stuck on but perhaps it's more my approach that is wrong. If the user presses the button on the headset to...
View ArticlePlantronicsURE Error
I have a user constantly getting this error from their plantronics softphone.
View ArticleFailure of Talk Button of C310
Hi, I need to work with Plantronics Blackwire C310 in a Gigabyte tablet model. In this tablet after some time the talk button stops sending events. All I need to do is press Talk button a number of...
View ArticleWhich Plantronics products are supported with the Spokes SDK?
Here is a question from the community... Which Plantronics products are supported with the Spokes SDK?
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