Problem with the headset button after switching off the headset by software
Hi,I'm developing a Windows application that control SAVI 7xx headphones and captures events from it using the COM Service interface (Interop.Plantronics.dll).I noticed, that after switching off the...
View ArticleVoyager Pro goes on "mute" on call answer
Hi,We working on integration between our telephony application and Spoke SDK. The goal is to be able to answer and disconnect calls with buttons on a headset.We noticed that pressing "Talk" button on...
View ArticleInstallation problem in a standard user account
Hi, We have a problem with the installation of Spokes_RT.msi in a particular situation.The problem occurs when our installer program (made with NSIS) executes Spokes_RT.msi in a standard user account...
View ArticleiOS SDK
Hi, I was recently at the AT&T home and car hackathon and saw you had the iOS SDK, I was unable to spend time on the Plantronics device, but I have a great idea and need a copy of the iOS SDK and...
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Popup noise in recorded sound when long-time record with Voyager Legend
Hello,I plan to use Voyager Legend for recording medical consultation of doctor, and want to off-line voice recognize it. I can record the voice from the device '2- Plantronics BT300' in Windows PC. (...
View ArticleBlackwire 710 sending two Mute events for each single pressing?
For Plantronics Blackwire 710 device, we receive 2 mute events for each single press on the Mute button. Have you seen this before? In our code, for each mute button event, we toggle the mute state on...
View ArticleAccessing device audio
Is there any way to directly access an attached device's (e.g a heaset's) audio in/out streams, enabling value-added sound processing? If so, are the available streams clear or encoded (e.g. G.722), or...
View ArticleDo we have to keep calling SuppressDialtone(true)?
Hi, From the sample, SpokesSDKComSample, I have a question.In the sample, whenever any headset button is pressed, a global function, KeepDialToneSuppressed(true), is called, and inside the global...
View ArticleSavi 700 series EHS port
Hi, Does anyone know the pinout, voltages, and behaviour of the 700 series EHS port? From the various photos on the accessories tab on the product page (Plantronics | Savi 700 Series ) the connector...
View ArticleProblem with the headset button after switching off the headset by software
Hi,I'm developing a Windows application that control SAVI 7xx headphones and captures events from it using the COM Service interface (Interop.Plantronics.dll).I noticed, that after switching off the...
View ArticleIs the SDK compatible with the Backbeat Pro or RIG? Also, what would you...
I'm the type of person who's always listening to music over headphones. And while I might end up trying the Voyager Legend UC for podcasts, I think I'd overall miss the stereo, surround sound. The...
View ArticleHow to integrate the wireless devices with a base?
Hi All, I work on some of the wireless devices with a base for our softphone product. These devices include the models such as Savi W730 or Savi Office WO100. We use the Spokes v2.8 COM library....
View ArticleSome use cases around device management
Hi - I'm new to Plantronics Dev Zone - and recently working on some SIP-based Agent Desktop/EndPoint project. Before getting started with Plantronics SDK - I have a few queries - if anyone can confirm...
View ArticleiOS SDK
Hi, I was recently at the AT&T home and car hackathon and saw you had the iOS SDK, I was unable to spend time on the Plantronics device, but I have a great idea and need a copy of the iOS SDK and...
View ArticleEvent Capturing on Mac
Hi,I downloaded and successfully ran the SpokesNativeSample and can from xcode turn mute on and off, initiate calls etc. -- So I think I'm in good shape with the SDK. I downloaded and ran the...
View ArticleSetting AudioMixerState on SaviW740, but one interface is always Muted.
Hi, I am using the COM API to communicate with a Savi W740, and I would like to use the IDeviceListener::put_AudioMixerState method to connect the Headset with the VOIP and PSTN interfaces...
View ArticleCan I Attach selected device in spokes COM service in c sharp.
Hi, I am using spokes COM service in c sharp to connect to device events. If there are multiple Plantronics devices available on computer then I want to connect to the Plantronics device of my choice....
View ArticleHow can I use the PTT button of HW261N & shs2371
Hi ,I buy the HW261N -DCPlantronics | HW261N-DC and the shs2371 (usb Push to talk Adaptor).Plantronics | SHS 2371 And I wnat to get the PTT_Pushed and PTT_Poped event in my c# code. But I have been...
View ArticleREST SDK on-call digit events
We've implemented the Plantronics REST SDK in our HTML5 app, however we've found a major blocking issue missing in the API. Currently when an active call is in progress, the Hub SDK does not report...
View ArticleBlackwire 710 sending two Mute events for each single pressing?
For Plantronics Blackwire 710 device, we receive 2 mute events for each single press on the Mute button. Have you seen this before? In our code, for each mute button event, we toggle the mute state on...
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