Do we have to keep calling SuppressDialtone(true)?
Hi, From the sample, SpokesSDKComSample, I have a question.In the sample, whenever any headset button is pressed, a global function, KeepDialToneSuppressed(true), is called, and inside the global...
View ArticlePlantronics API support for Mac OS
Hello, From what I understand, there is no working solution (except using PC emulation) for utilizing Spokes Javascript API on Mac OS.Am i right ? and if so, is there a plan from Plantronics to...
View ArticleInitiating a call with the Talk button
Hi,A requirement for our softphone is: When pressing the Talk button when the softphone is Idle, the softphone should initiate a call or play the dial tone if no number is selected.I first thought that...
View ArticleDistributing Spokes Wrapper...
All: Which files should be included when creating an install package that uses the Spokes Wrapper?
View ArticleHelp to get simple Events
Hi all, I have developed a softphone and I´m using the example "SpokesSDKCOMSample" in order to program a module that only gets the events "Buttonpressed" from the Headset Plantronics CS60The problem...
View Articlehow to make my c620 headset auto-answer an incoming call.
Please help me in this... how can i make my heaset auto-answer an incoming call. I am using avaya one-x communicator 6.1. sp9 version.
View ArticleSPOKES doesn't support Avaya One-X Attendant (remote answering and ring...
Hi Team, As per Supported Products web page (http://www.plantronics.com/uk/support/software-downloads/business-windows.jsp) this Avaya product is not supported.Product details: Avaya Support - Products...
View ArticleInstall questions
1) after an install of the Spokes software (downloaded from Plantronics | Support | Downloads & Apps | Plantronics) I notice there are two PURE.xml files installed (see command-prompt output...
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How to realize the device (Calisto 800 Series) and the Demo...
Hi, I've read the "Known issue 18562,18877 - COM Service, manual edit of UserPreference.xml required to receive CallRequested events" .But I still have some questions. I do not know whatI...
View ArticleInstallation problem in a standard user account
Hi, We have a problem with the installation of Spokes_RT.msi in a particular situation.The problem occurs when our installer program (made with NSIS) executes Spokes_RT.msi in a standard user account...
View ArticleBug tracking and patch follow-up
I've reported a Bug in February http://developer.plantronics.com/thread/1423Is there any way to get a bug number or reference in order to track it and be alerted when a resolution is available?
View Articlerest api documentation in 3.0 SDK
The documentation for the REST api just says this, is there an updated version of the docs? 6: Using the Plantronics SDK REST ServiceTBD
View ArticleHow to use the .Net API in a single instance application
I want to integrate Plantronics headset support in our client application. This is a single instance application (behind the scenes it makes use of remoting!) and also has own remoting support. I can't...
View ArticleInitiating a call with the Talk button
Hi,A requirement for our softphone is: When pressing the Talk button when the softphone is Idle, the softphone should initiate a call or play the dial tone if no number is selected.I first thought that...
View ArticleDoes Plantronics sdk installation requires .net framework 3.5 or higher?
Hi,I had downloaded plantronics sdk and tried to install it on a windows XP 32 bit machine having .net framework 4.0.Set up gives an error message window notifying that "setup requires .net framework...
View Articleis there a deterministic reference counting management for unmanaged clients...
we try to integrate plantronics devices using SPOKES managed api to our old fashioned unmanaged application.our application expects a deterministic lock management (like COM RefCounting) to terminate...
View ArticleCOM API 0x800700a4 error - No More Threads
The following code: ::CoInitialize(NULL); HRESULT hr = S_OK; if (SUCCEEDED(hr = ::CoCreateInstance(CLSID_SessionComManager, NULL,CLSCTX_LOCAL_SERVER, IID_ISessionCOMManager, (LPVOID*)&sessMgr...
View ArticlePlantronics.UC.Utility vs Plantronics.Utility?
I recently deployed a fix for an integration using the Spokes 2.7 .NET API (didn't want to change the framework version for a fix) and the SDK includes a Plantronics.UC.Uility but the application...
View ArticleDo we have to keep calling SuppressDialtone(true)?
Hi, From the sample, SpokesSDKComSample, I have a question.In the sample, whenever any headset button is pressed, a global function, KeepDialToneSuppressed(true), is called, and inside the global...
View ArticleFailure of Talk Button of C310
Hi, I need to work with Plantronics Blackwire C310 in a Gigabyte tablet model. In this tablet after some time the talk button stops sending events. All I need to do is press Talk button a number of...
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